BUSINESS - TERMS & CONDITIONS

Thank you for purchasing our services. We value your trust and always assure you of the best services. As our customer, when you are buying our product or service, you agree to our terms and conditions as below:

• Mind Your Tax provides plans of various categories to a customer/company based on the customer's/company's usage and his/company's revenue/turnover. In the event that Mind your tax detects a customer using services under an incorrect category, Mind your tax shall reserve all rights to cancel the subscription of such plan for a customer and the customer shall be required to purchase the upgraded plan to ensure service continuity. The customer may also be liable to pay additional amounts for usage of the incorrect plan.
• Under normal business circumstances, Mind Your Tax will ensure to get the delivery of all services within the stipulated time period communicated through our portal.
• Mind Your Tax provides professional Expert Assisted services remotely to individuals and businesses and neither encourages nor permits any in-person visits by its experts to the customer's location for any of the services delivered.
• Mind Your Tax publishes the prices for all services delivered through its marketplace platform. However, at any point of time, Mind Your Tax reserves the right to change the price of these services.
• In case of a change in government fee post purchase of a plan, the customer is liable to pay the difference in government fee in addition to the plan amount.
• Mind Your Tax reserves the right to offer special discounts on its services to customers from time to time. Such offers can be availed through unique discount codes shared with customers.
• At all times, Mind Your Tax expects to maintain a cordial business relationship with its customers. However, if the customer comes across as being extremely unreasonable or rude with Mind Your Tax staff or its experts, Mind Your Tax reserves the right to cancel the order and terminate the agreement with the customer. In the event of cancellation, the customer will forfeit any payment made to Mind Your Tax
• If a plan is purchased by the customer but is not reachable on any mode of communication for 30 days from the date of purchase, Mind Your Tax reserves the right to cancel the order. In the event of cancellation, the customer will forfeit any payment made to Mind Your Tax.
• In situations where the customer purchases a plan in advance, Mind Your Tax team shall contact the customer for order fulfilment within a reasonable timeframe before the plan expires or the deadline approaches. Customer will cooperate with Mind Your Tax to help us deliver the services in a timely manner.
• In situations where the service needs to be delivered before a deadline (E.g. Tax filing), Mind Your Tax will clarify the estimated time required to fulfil the service to the customer. Customer is expected to cooperate with Mind Your Tax to enable us to deliver the services in a timely manner. In case of any delay in order fulfilment, Mind Your Tax shall not bear the cost of any interest or penalty that may be imposed on customers by other parties.
• Mind Your Tax is governed by the laws of the country. Mind Your Tax will carry out its business in good faith with complete transparency. Mind Your Tax reserves the right to refuse any order that it cannot deem to fulfil within the legal and regulatory framework of the country.