Terms and Conditions of Use

Last Updated: 10/06/2024

Our relationship with you is our most important asset.

We want you to feel comfortable and confident when using our Platform (defined hereinafter) and the Services (defined hereinafter). The objectives of these Terms and Conditions of Use (“Terms”) are to inform you of the terms which apply to your access to the Platform and Services, what we expect from you, and what you can expect from us as you use and interact with our Platform and the Services provided by us, our Strategic Partners, and third-party service providers. Further, you will learn about the following:

  1. Our policy regarding the changes and updates to these Terms.
  2. Description of the Platform and the Services offered by us, our Strategic Partners, and third-party service providers.
  3. Sign-up process and information required by us.
  4. Conditions regarding the use of the Platform and the Services.
  5. Terms of use and conditions regarding the information made available by us on the Platform.
  6. Intellectual property rights and ownership of the content on our Platforms and the conditions of use of such content.
  7. Know Your Client (“KYC”) requirements.
  8. Our policy regarding the communications and notifications sent by the Platform.
  9. Disclaimers, limitation of liability, and indemnification obligations in relation to the Services provided.
  10. Legal rights and obligations in case of violation of these Terms by you.

These Terms apply to and govern the use of or access to the website https://mindyourtax.in/, and its mobile/web applications (hereinafter, collectively referred to as the “Platform”), by the user (hereinafter, “you”, “your”, or “User”). The Terms shall apply to the User in relation to the relevant Services availed on the Platform.

About the Platform and the Services

NAYAME TAXACCORD FINSUPPORTS LLP (Mind Your Tax) platform offers access to tax planning tools and calculators to help users estimate their tax liabilities, analyze potential deductions, and make informed financial decisions. Users can leverage these tools to optimize their tax strategies and minimize tax burdens.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind Your Tax) Platform provides secure document management capabilities, allowing users to upload, store, and organize important tax documents and records. Users can securely access their documents anytime, anywhere, making tax preparation and filing convenient and efficient.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind Your Tax) Platform offers a wealth of educational resources, articles, and guides to help users understand tax laws, regulations, and best practices. Mind Your Tax's goal is to empower users with the knowledge and resources they need to make informed financial decisions and navigate the complexities of the tax system.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind Your Tax) dedicated customer support team is available to assist users with any questions, technical issues, or concerns they may have. Whether it's troubleshooting platform issues, clarifying tax-related queries, or providing assistance with account management, our support team is here to help.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind Your Tax) is a Platform that:

  1. Provides ITR Services:

    1. Tax Return Assistance: Provides step-by-step guidance and support to help users accurately prepare and file their tax returns online. Users can provide documents related to their financial information, deductions, and credits with ease.
    2. Professional Expertise: Connects users with qualified tax professionals who offer expert advice and assistance for complex tax matters. Our team of professionals provides personalized guidance, tax planning strategies, and assistance with tax audits or disputes, ensuring compliance with tax laws and regulations.
    3. Consultation Services: Allows users to schedule consultations with our tax experts to address specific tax-related queries, concerns, or financial planning needs. Whether it's optimizing tax deductions, planning for future tax liabilities, or understanding tax implications of financial decisions, our experts are here to help.
  2. Provides GST Services:

    1. GST Registration Assistance: Offers assistance with GST registration for businesses, guiding users through the registration process and ensuring compliance with GST laws and regulations. We help businesses obtain their GSTIN (Goods and Services Tax Identification Number) and navigate the registration requirements based on their business structure and turnover.
    2. GST Filing Support: Streamlines the GST filing process by providing users with tools and resources to prepare and file their GST returns accurately and efficiently. Our platform offers step-by-step guidance for GST return filing, including data entry, reconciliation, and submission of GST returns to the relevant authorities.
    3. GST Compliance Solutions: Offers compliance solutions to help businesses stay compliant with GST laws and regulations, including timely filing of GST returns, payment of GST liabilities, and adherence to GST provisions. Our compliance tools provide automated reminders, alerts, and notifications to ensure businesses meet their GST compliance obligations without missing deadlines or incurring penalties.
    4. GST Consultation Services: Connects businesses with qualified GST professionals who offer expert advice and consultation on GST-related matters. Our GST consultants provide personalized guidance on GST compliance, input tax credit optimization, GST audits, and other GST-related queries to help businesses navigate the complexities of GST laws effectively.
    5. GST Document Management: Offers secure document management features for businesses to store, organize, and access their GST-related documents and records. Users can securely upload and store GST invoices, purchase orders, receipts, and other relevant documents, ensuring easy access and retrieval whenever needed for GST compliance purposes.
    6. GST Training and Education: Provides educational resources, articles, and guides to help businesses understand GST laws, regulations, and best practices. We offer training modules and webinars on GST compliance, GST filing procedures, and recent updates in GST legislation to empower businesses with the knowledge and skills needed to manage their GST obligations effectively.
    7. Dedicated Customer Support: Our dedicated customer support team is available to assist businesses with any questions, concerns, or technical issues related to our GST services. Whether it's troubleshooting GST filing issues, clarifying GST-related queries, or providing assistance with account management, our support team is here to help businesses every step of the way.

2. Your Responsibilities

2.3 Unauthorized Activities

  1. Will not use the Platform for any unauthorized activities such as:
    1. Activities punishable under Sections 43 and 45 IT Act (such as web scraping, altering source code, hacking, introducing viruses, etc.).
    2. Activities prohibited under any laws in force, and/or
    3. Any activity which contravenes access controls/service use limits set by GSTN on the GST portal and/or any security feature developed by GSTN, and/or
    4. Any activity which is contrary to any other policies of the GST portal.
  2. Shall not, at any time, by using the Services on the Platform:
    1. Imply or state any affiliation with or endorsement of GSTN without direct and express consent of such organization (e.g., representing oneself as an accredited GSTN associate).
    2. Manipulate identifiers in order to disguise the origin of any message or post transmitted through the GST portal.
    3. Monitor the GST portal's availability, performance, or functionality for any competitive purposes.
    4. Overlay or otherwise modify the GST portal or their appearance.
    5. Remove or cover or obscure any advertisement included on the GST portal.
    6. Rent, lease, loan, trade, sell/re-sell access to the GST portal or related data of the GST portal.
    7. Sell, sponsor, or otherwise monetize any GST portal service or feature without GSTN's direct and express consent.
    8. Solicit or collect email addresses or other personal information of GST portal users or GSTN users in any manner.
    9. Use, disclose, or distribute any data obtained in violation of these Terms or the GSTN policies.

2.4 Refunds

In the event that you (being the merchant/receiver of the payment) receive any payments from your customers by sending payment requests through the Platform, then you and your customers acknowledge and undertake that:

The Company or its Strategic Partners will not be responsible for the goods, products, or services received or any disputes between you (being the merchant/receiver of the payment) and your customers. The merchant/receiver of the payment will be solely responsible for such claims and refunds, and the Company will not be responsible for providing any refunds in relation to the goods, products, or services.

2.5 Modifications and Discontinuations

We reserve the right to add, modify, or discontinue, temporarily or permanently, the Services and Platform (or any part thereof) with or without cause. We shall not be liable for any such addition, modification, suspension, or discontinuation of the Services.

3. Sign-Up and Consent Requirements

3.1 Providing Necessary Details

To avail of the Services, you may have to provide us with necessary details, including but not limited to:

3.2 Agreement to Provide Information

You agree to provide the above-stated information, or such other information as may be necessary or required by us to provide the Services, at the time of sign-up or at any subsequent stage.

3.3 Providing Accurate Information

You warrant to provide true, accurate, current, and complete information about yourself and you agree not to misrepresent your identity or your account information. You agree to keep your account information up to date and accurate.

3.4 Consent for Third-Party Information

If you upload information relating to any third parties, you should ensure that any such information is uploaded only after obtaining express written consent from them for using their information on the Platform. Further, you should ensure that express written consent from such persons is obtained to receive communications from the Company regarding information about us and the Services; promotional offers and services from us and our third-party service providers and Strategic Partners; and any other matter in relation to the Services. If such third parties fail to provide written consent or withdraw consent, you shall immediately cease to use the Services in relation to them. You will be solely responsible for obtaining such consent from third parties and we assume that such consent is sought and received by you if you provide such information relating to any such third parties at any time during the use of the Platform.

3.5 Consequences of Providing False Information

If you provide any information that is false, inaccurate, or outdated, or we have reasonable grounds to suspect that such information is false, inaccurate, or outdated, we will be entitled to suspend or terminate your account and prohibit any and all current or future use of the Platform by you. You are responsible for maintaining the confidentiality of the account and are fully responsible for all activities that occur under your account.

3.6 Security of Account

You agree to immediately notify us in writing at contactus@mindyourtax.in of any disclosure or unauthorized use of your profile or any other breach of security with respect to your profile.

4. Use of and Access to the Platform

  1. You agree to use the Platform only for lawful purposes and that you are responsible, liable, and accountable for all activities that take place through your use of the Platform or availing the Services. We exclude any liability arising out of the use of the Platform.

  2. You understand, accept, and agree that the payment facility provided by us is neither a banking nor financial service, but we merely act as a facilitator providing an electronic payment option, automated online electronic payment option, for the transactions on the Platform using the existing authorized banking infrastructure and the payment gateway/payment aggregator networks. Further, by providing a payment facility, we are neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction.

  3. Service Level Terms:

    • We will use commercially reasonable efforts to provide you with the Platform. We will provide you with reasonable technical support services in accordance with our standard practices.
    • We do not make any commitment that the Platform will be available at all times or during any downtime:
      1. caused by outages to any public Internet backbones, networks, or servers,
      2. caused by any failures of your equipment, systems, or local access services,
      3. for previously scheduled maintenance,
      4. caused by any third-party vendor or service provider of the Company,
      5. caused by any failure of systems or servers of any third party,
      6. attributable to events such as strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, natural disasters, hacking, phishing, or interruptions in Internet services to an area where the Company or its servers are located or co-located,
      7. required pursuant to instructions received by us from any governmental or regulatory authority.
  4. Updates:

    • From time to time, we may provide upgrades, patches, enhancements, or fixes for the Platform to you generally without additional charge, and such updates will become part of the Platform and subject to the Terms.
    • Notwithstanding the foregoing, we shall have no obligation under these Terms or otherwise to provide any such updates.
    • You understand that the Company may cease supporting old versions or releases of the Platform at any time in its sole discretion.
  5. By accessing or using the Platform or by availing Services, you agree not to:

    • Host, display, upload, modify, publish, transmit, update, or share any information (if provided with the functionality to do so on the Platforms) that:
      1. belongs to another person and to which the user does not have any right;
      2. is defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws of India;
      3. is harmful to minors;
      4. infringes any patent, trademark, copyright, or other proprietary rights;
      5. violates any law for the time being in force;
      6. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
      7. impersonates another person;
      8. threatens the unity, integrity, defence, security or Sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any foreign states;
      9. contains software virus or any other computer code, file or program designed to interrupt, destroy, or limit the functionality of any computer resource;
      10. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.
    • Violate the Terms or any law for the time being in force;
    • Conduct or forward surveys, contests, pyramid schemes, or chain letters involving the Services;
    • Impersonate any person or entity, falsely claim or otherwise misrepresent your affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signature, misrepresent the source, identity, or content of information transmitted via the Services, perform any other similar fraudulent activity;
    • Infringe our or any third party’s patent, trademark, copyright, or other intellectual property rights, proprietary rights, rights of publicity, or privacy;
    • Use the Services if you are under the age of 18 (eighteen) years;
    • Post or transmit any message (if provided with the functionality to do so on the Platforms) which discloses private or personal matters concerning any person or is grossly harmful, harassing, hateful and/or disparaging;
    • Post or transmit (if provided with the functionality to do so on the Platforms) any message, data, image, or program which is blasphemous, vulgar, or offensive in nature;
    • Refuse to cooperate in an investigation or provide confirmation of your identity or any other information provided by you to us;
    • Remove, circumvent, disable, damage, or otherwise interfere with security-related features of the Platform and Services or features that enforce limitations on the use of the Services or the Platform;
    • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Services or Platform or any part thereof, except and only to the extent this is expressly permissible by applicable law;
    • Use the Services or the Platform in any manner that could damage, disable, overburden, or impair it, including, without limitation;
    • Use the Services or the Platform in an automated manner;
    • Modify, adapt, translate, or create derivative works based upon the Services and Platform or any part thereof, except and only to the extent that this is permissible by applicable law;
    • Intentionally interfere with or damage the operation of the Services or the Platform or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file/program with contaminating or destructive features or which are designed to interrupt, destroy or limit the functionality of any computer resource;
    • Use any robot, spider, other automatic device, or manual process to monitor or copy the Platform without prior written permission;
    • Take any action that imposes an unreasonably or disproportionately large load on our infrastructure/network;
    • Use the facilities and capabilities of the Platform to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others;
    • Use the Platform to collect or obtain personal information, including without limitation, financial information, about other users of the Platform, except and only as expressly provided in the terms;
    • Use the Services in a manner that results in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties, and other liability to us, a third party, or you.

5. Information

6. Intellectual Property Rights and Ownership

7. Know Your Customer/Client Requirements

8. Communication Policy

8.1. You agree to receive communications from the Company regarding:

In case you access the Platform on behalf of a third party (after obtaining their prior consent), you acknowledge and agree that we are permitted to send any or all of the above communications to your customers or other third parties whose information you have made available on the Platform.

8.2. We may send alerts to the mobile phone numbers provided by you, either of yourself or your customers or any third parties, via email, SMS, WhatsApp messages, push notifications, or any other means.

If your mobile number is registered in the Do Not Disturb (“DND”) list of the Telecom Regulatory Authority of India, you may not receive SMS from us. In such a case, you will be responsible for taking all steps to deregister from the DND list and will not hold us liable for non-receipt of SMS.

8.3. We shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert.

You cannot hold the Company liable for the non-availability of the SMS/email alert/push notifications service in any manner whatsoever.

8.4. The SMS/email alert/push notification service provided by us is an additional facility provided for your convenience and may be susceptible to error, omission, and/or inaccuracy.

You shall not hold the Company liable for any loss, damages, claim, expense, including legal costs, that may be incurred/suffered by you on account of the SMS/email alert/push notification facility.

8.5. The clarity, readability, accuracy, and promptness of providing the SMS/email alert/push notification service depend on many factors, including the infrastructure and connectivity of the network service provider.

We shall not be responsible for any non-delivery, delayed delivery, or distortion of the alert in any way whatsoever.

8.6. You understand that the Company cannot and does not guarantee or warrant that files available for download through the Platform will be free of viruses, worms, or other code that may be damaging.

You are responsible for implementing procedures to satisfy your particular requirements of internet security and for the accuracy of data input and output.

9. Third-Party Services on the Platform

9.1. Our Platform includes products and services made available by third-party service providers.

These third-party service providers may have additional terms that apply to you. You agree to be bound by such other additional terms. Third-party products and services are subject to terms and conditions and privacy policies set by their providers. These include how the provider will use your data that you make available to them. The descriptions of third-party products and services that we publish, and any associated links, have been provided to us by the providers. The providers are solely responsible for any representations contained in those descriptions. We don’t endorse or assume any responsibility for third-party products or services.

9.2. We make no representations and hereby expressly exclude all warranties and liabilities arising out of or pertaining to such third-party services, including their accuracy or completeness.

Further, all intellectual property rights in and to third-party services are the property of the respective third parties.

10. Termination of Access to the Platform

We may terminate or suspend your access to the Platform or access to all or any of the data:

  1. At our discretion;
  2. If you fail to comply with these Terms or the Privacy Policy;
  3. In case of inactivity for long periods; or
  4. In case of any fraud, insolvency, or bankruptcy in relation to you.

You agree that our right to terminate does not depend on whether you breach these Terms or not.

11. Warranties and Disclaimers

11.1. We are a technology Platform service provider.

We are not and will not be responsible for any claim or for any damages suffered, whether by you, the third parties of the Users whose information is recorded on the Platform, or any other person or party, that are related, directly or indirectly, to or arise out of the same, including any payments made by you or by any third parties of the User using the payment link generated using the Platform.

11.2. YOUR USE OF THE PLATFORM AND THE SERVICES IS AT YOUR SOLE RISK.

THE PLATFORM AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, THE COMPANY, ITS STRATEGIC PARTNERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND OTHER REPRESENTATIVES, EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY MAKES NO WARRANTY THAT:

  1. The PLATFORM OR THE SERVICES WILL MEET YOUR REQUIREMENTS;
  2. THE PLATFORM OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  3. INFORMATION THAT MAY BE OBTAINED VIA THE PLATFORM OR THE SERVICES WILL BE ACCURATE OR RELIABLE;
  4. THE QUALITY OF ANY AND ALL SERVICES, INFORMATION, OR OTHER MATERIALS THAT YOU MAY OBTAIN VIA THE PLATFORM OR THE SERVICES WILL MEET YOUR EXPECTATIONS OR NEEDS; AND
  5. ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

11.3. You acknowledge and agree that certain Services provided on the Platform are further dependent on the functioning of the technology infrastructure of various third parties, including that of government agencies and/or statutory authorities.

You agree that the Company shall not be liable or responsible for any discrepancy in the Services owing to delay or failure of any activity by such third parties, including but not limited to delays or failures by government agencies and/or statutory authorities such as the Goods and Services Tax Network, National Informatics Centre.

The delay or failure may be a result of network or connectivity failure, device or application failure, GST System’s failure, possible downtime at the GST System’s end, or any other technical or non-technical error of any nature, whether foreseen or unforeseen.

12. Exclusion of Damages

WE SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH, OR RELATING TO THE USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING ANY LIABILITY:

  1. As a publisher of information;
  2. For any incorrect or inaccurate information or any ‘bug’ of the Platform or the Services;
  3. For any unauthorized access to or disclosure of your transmissions or data;
  4. For statements or conduct of any third party on or via the Platform;
  5. For any disputes between users of the Platform or the Services, or between a user of the Platform or the Services and a third party; or
  6. For any other matter relating to the Platform or the Services, or any third party.

This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental, or consequential damages, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises us of the possibility of such damages.

The limitations of liability set forth herein are fundamental elements of the basis of the bargain between the Company and you. The products, information, and services offered on and through the Platform or the Services would not be provided to you without such limitations.

13. Indemnification

13.1. Notwithstanding anything contained in this Agreement, you agree to defend, indemnify, and hold harmless the Company (and its affiliates, officers, directors, and employees) upon demand from and against any and all:

In connection with, arising out of, or in relation to:

  1. Breach or non-compliance of its obligations, consents, grants, undertakings, representations, or warranties under these Terms;
  2. Misrepresentation, negligence, fraud, willful concealment, and misconduct;
  3. Misuse of the Services and Platform for any illegal or unauthorized purposes;
  4. Any injuries to persons or damage to property, body, business character, or reputation including theft, resulting from your acts or omissions;
  5. Any claims by a third party on the Company for acts committed or omitted by you; and
  6. Any violation of applicable law.

13.2. You agree that any violation by you will constitute an unlawful and unfair business practice and will cause irreparable harm to the Company and/or its Strategic Partners and third-party service providers, as the case may be, for which monetary damages would be inadequate.

You consent to the Company obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that the Company may have at law or in equity. If the Company takes any legal action against you as a result of your violation of these Terms, they will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

14. Miscellaneous

14.1. Notice:

All notices, requests, demands, approvals, requests for approvals, or other communications under the Terms shall be in writing. Notice will be sufficiently given for all purposes as follows:

  1. Upon delivery when personally delivered to the recipient,
  2. Upon receipt when mailed by certified mail,
  3. Upon delivery when delivered by recognized international overnight courier, and
  4. Upon receipt when sent by fax with confirmation.

14.2. Merger/Modification:

Each Party acknowledges that it has read the Terms, it understands them, and agrees to be bound by their terms, and further agrees that this is the complete and exclusive statement of the Terms between the Parties, which supersedes and merges all prior proposals, understandings, and all other agreements, oral and written, between the Parties relating to the Terms.

14.3. Governing Law and Jurisdiction:

These Terms shall be governed by and construed and enforced in accordance with the laws of India. Any controversies, conflicts, disputes, or differences arising out of these Terms shall be resolved by arbitration in New Delhi in accordance with the Arbitration and Conciliation Act, 1996, for the time being in force, which is deemed to be incorporated by reference in this Clause. The tribunal shall consist of 1 (one) arbitrator appointed by us. The language of the arbitration shall be English. The parties to the arbitration shall keep the arbitration confidential and not disclose to any person, other than on a need-to-know basis or to legal advisors, unless required to do so by law. The decision of the arbitrator shall be final and binding on all the Parties hereto. Subject to other provisions in this Clause, courts in New Delhi shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services.

14.6. Severability:

If any provision of the Terms is invalid under any applicable statute or rule of law, it is to that extent to be deemed omitted and all other terms and provisions of the Terms shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to any Party. Upon such determination that any term or other provision is invalid, illegal, or incapable of being enforced, the Parties shall negotiate in good faith to modify the Terms so as to effectuate the original intent of the Parties as closely as possible in an acceptable manner in order that the transactions contemplated hereby are consummated as originally contemplated to the greatest extent possible.

14.7. Waiver:

A waiver by either Party of any terms or conditions of the Terms in any instance shall not be deemed or construed to be a waiver of such term or condition for the future, or of any subsequent breach thereof. All remedies, rights, undertakings, obligations, and agreements contained in the Terms shall be cumulative, and none of them shall be in limitation of any other remedy, right, undertaking, obligation, or agreement of either Party.

14.8. Relationship of Parties:

The Parties are not employees, agents, partners, or joint venturers of each other. You shall not have the right to enter into any agreement on behalf of the Company.

14.9. Entire Terms:

The entire understanding between the Parties hereto relating to the subject matter hereof is contained herein and the Parties make no warranties, representations, or undertakings hereto except as expressly provided herein.

14.10. Assignment:

Notwithstanding anything contained herein, you agree and covenant that the Company may, at its sole discretion, be entitled to assign its rights and obligations under these Terms to any of its affiliates or to any entity, and in such case, such affiliate or entity shall be entitled to enforce these Terms.

14.11. Survival:

Notwithstanding any termination, cancellation, or expiration of the Terms, the provisions hereof that are intended to continue and survive shall continue and survive.

14.12. Expenses:

Except as otherwise specified in the Terms, all costs and expenses, including fees and disbursements of counsel, financial advisors, and accountants, incurred in connection with the Terms and the transactions contemplated in the Terms shall be paid by the Party incurring such costs and expenses.

14.13. Force Majeure:

Neither Party shall be liable for a failure or delay in performing any of its obligations under the Terms if, but only to the extent that, such failure or delay is due to causes beyond the reasonable control of the affected party, including, but not limited to:

  1. Acts of God,
  2. Fire or explosion (except to the extent caused by the negligence or willful misconduct of the affected party),
  3. Unusually severe weather,
  4. War, invasion, riot, or other civil unrest,
  5. Governmental laws, orders, restrictions, actions, embargoes, or blockages,
  6. National or regional emergency, and
  7. Injunctions, strikes, lockouts, labor trouble, or other industrial disturbances;

provided that the party affected shall promptly notify the other of the force majeure condition and shall exert reasonable efforts to eliminate, cure, or overcome any such causes and to resume performance of its obligations as soon as practicable.

14.14. Maintenance of Records:

You shall maintain the records independently of the Platform (by way of physical copies, etc.) and the Company reserves the right to seek copies of such records for their own use, including record keeping. You acknowledge and agree that the Company shall have the right to retain your information for as long as it deems fit and to be in compliance with applicable provisions of the law.

14.15. Fees:

The Company reserves the right to charge fees for the Services, and non-payment may result in denial of Services.

14.16. Contact Us:

If there are any questions, grievances, or complaints regarding these Terms, you may contact us via email at contactus@mindyourtax.in, at the address given below:

Grievance Office:
Name: Rajiv Kumar
Address: HOUSE NO. 3, GANIGARHALLI, CHIKKABANAVARA, Bangalore North, Bangalore Rural-560090, Karnataka, India