Privacy Policy for Platform

Last Updated: 09.06.2024

We place the highest importance on respecting and protecting your privacy. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our Platform and Services. The objective of this Policy is for you to better understand the type of information we intend to collect from you, the purpose for which the information collected by us will be used, the use of such information by the parties with whom we will share your information, our policy regarding cookies and identity theft instances, the data security practices of the third-party website links available on our Platform, the data retention policy, and information security measures implemented by us, our disclaimers in relation to Services and the Platform, our policy regarding the changes and updates to this Policy, our policy with respect to withdrawal of your consent, and legal rights and obligations in case of disputes and grievances.

This Privacy Policy (the “Policy”) applies to the use of or access to the website, by the User (hereinafter “you” or “your”).

What We Provide

NAYAME TAXACCORD FINSUPPORTS LLP (Mind your tax) is a Platform where Tax Return Assistance provides step-by-step guidance and support to help users accurately prepare and file their tax returns online. Users can provide documents related to their financial information, deductions, and credits with ease. Our platform provides you with Professional Expertise, where users can connect with qualified tax professionals who offer expert advice and assistance for complex tax matters. Our team of professionals provides personalized guidance, tax planning strategies, and assistance with tax audits or disputes by ensuring compliance with tax laws and regulations. Our platform also provides Consultation Services, where users can schedule consultations with our tax experts to address specific tax-related queries, concerns, or financial planning needs. Whether it's optimizing tax deductions, planning for future tax liabilities, or understanding tax implications of financial decisions, our experts are here to help.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind your tax) platform offers access to tax planning tools and calculators to help users estimate their tax liabilities, analyze potential deductions, and make informed financial decisions. Users can leverage these tools to optimize their tax strategies and minimize tax burdens.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind your tax) Platform provides secure document management capabilities, allowing users to upload, store, and organize important tax documents and records. Users can securely access their documents anytime, anywhere, making tax preparation and filing convenient and efficient.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind your tax) Platform offers a wealth of educational resources, articles, and guides to help users understand tax laws, regulations, and best practices. Mind your tax's goal is to empower users with the knowledge and resources they need to make informed financial decisions and navigate the complexities of the tax system.

NAYAME TAXACCORD FINSUPPORTS LLP (Mind your tax) dedicated customer support team is available to assist users with any questions, technical issues, or concerns they may have. Whether it's troubleshooting platform issues, clarifying tax-related queries, or providing assistance with account management, our support team is here to help.

By providing these comprehensive services, Mind your tax Platform aims to simplify the tax filing process, empower users with expert guidance, and help them achieve their financial goals with confidence and peace of mind.

Information We Collect

When you use our Platform or avail the Services, we seek or collect, amongst others, information such as your name, mother’s name, father’s name, date of birth, gender, Permanent Account Number (PAN), signature, marital status, nominee details, cancelled cheque, photograph and video recording, email id, phone number, educational or professional qualification, business name, business address, nature of business, Tax Deduction and Collection Account Number (TAN), bank account details, United Payments Interface (UPI) ID, and/or other payment and investment information and copies of KYC documents that help us confirm your identity and facilitate the provision of the Services through our Platform. No liability pertaining to the authenticity/genuineness of the information disclosed will lie on Mind your tax. Further, Mind your tax will not be in any way responsible to verify any information obtained from you.

In case you are required to provide your Aadhaar details to us during account creation, you acknowledge and agree that the act of providing your Aadhaar details to us is voluntary. We require Aadhaar details solely for the purpose of carrying out KYC.

We collect and store mobile numbers, email addresses that you provide us on the Platform and use the same for sending various communications to you.

When you visit our Platform or avail the Services, we may collect certain information about your interaction with our Platform, including the pages that you view, your internet protocol address, the links you select or actions you take, browser type, the unique identifier of your device, and device information such as operating system, operating system version, browser plug-ins, crashes, system activity, hardware settings, location-based information, date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application and the previously visited webpage.

When you avail the Services, we may, after obtaining consent, access and read information from your device, such as information from your SMS storage for providing the Services. Further, certain Services require us to obtain access to the ability to make phone calls or send messages using your device. If you choose to avail such Services, by agreeing to this Policy and Terms, you are providing your express consent to permit Mind your tax to access the calling and messaging functionalities of your device.

How We Use the Information

If you choose to use Services provided by our third-party service providers, you may be required to provide your information to such third parties. You acknowledge that your information is collected and governed by the privacy policy of such third parties. We recommend that you review the privacy policy of such third parties.


We may use “cookies” on our Platform. Cookies are small data files that we store on your device. Amongst other purposes, cookies help us to know how you use our Platform and the information may help us to improve your experience and provide better features and services. We use cookies to personalize our Services, and marketing and collect and track information about data usage. Cookies are used to store user preferences and to help our Platform remember your information and settings when you visit again, to authenticate and log you into the Platform and Services, to enable security features, and to improve and develop our Platform and Services. We may use third-party cookies to measure and analyze the performance of our Platform and Services. The data collected from cookies is stored in an aggregated form. We do not use cookies to store information such as passwords or credit card information.

You may change your browser settings to block and/or delete cookies. Please note, that if you do so, you may not be able to use all features and Services of our Platform. For more information on deleting or controlling cookies, please visit

Identity Theft

There may be instances when you receive a seemingly legitimate-looking email asking for your personal information such as your credit card details, bank account details, one-time passwords, contact information, etc. Mind your tax will never ask for such information from you via email. Such activities are usually carried out by unauthorized individuals and are illegal in nature. They are called phishing or identity theft. In case of any suspicion of such activity or on receiving such an email you are certain was not sent by us, we advise you not to respond to such mail and to take whatever action you see fit.

Information Security

We employ appropriate technical and organizational security measures at all times to protect the information we collect from you. We ensure encryption and authentication tools are used where necessary and we adhere to the security practices required under applicable laws. We use multiple electronic, procedural, and physical security measures to protect your information from unauthorized or inappropriate access. However, you agree and acknowledge that the above-mentioned measures do not guarantee absolute protection to the information and by accessing the Platform, you agree to assume all risks associated with disclosure of information arising due to breach of firewalls and secure server software.

Third-Party Platforms

The Platform may contain links to other platforms owned and operated by third parties who are not related to the Platform (“Third-Party Platforms”). Third-Party Platforms are governed by their respective privacy policies and you are encouraged to review their privacy policies. The Platform does not, in any manner, make any representations, warranties, or guarantees as to the accuracy, completeness, adequacy, reliability, or currency of such Third-Party Platforms or the privacy policies of such Third-Party Platforms. Access or use of Third-Party Platforms is entirely at your own risk. Mind your tax is not responsible for any loss or damage of any sort incurred by you from access or use of Third-Party Platforms.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may contact us at [insert contact details]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. By agreeing to our terms and policies, users acknowledge and consent to that their data will remain stored on our servers for a minimum of 8 years, even if the user chooses to delete it from the platform.

Withdrawal of Consent

You may choose to withdraw your consent provided hereunder at any point in time. Such withdrawal of consent must be sent in writing to us at In case you do not provide or later withdraw your consent, we reserve the option to not allow you to access the Platform and/or the Services, for which the said information was sought.

Legal Disputes

Any claim, controversy, or dispute arising out of or in connection with this Policy including claims relating to the validity, existence, binding effect, interpretation, performance, breach, or termination of the Policy shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. There will be one (1) arbitrator and the seat of arbitration shall be Bengaluru, Karnataka. The arbitration proceedings shall be conducted in the English language. Subject to the above, the courts in Bengaluru, Karnataka shall have exclusive jurisdiction to try any suit, proceedings in connection with this Policy.


We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and/or information relating to or regarding transactions, or for any error, omission, or inaccuracy concerning any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Changes and Updates to the Policy

Please note that this Policy may change from time to time. The “Last Updated” date at the top of the Policy indicates when the most recent modifications were made to the Policy. We reserve the right to modify or amend the terms of our Policy from time to time. We will endeavor to post any changes to this Policy on our webpage and, if the changes are significant, to provide more prominent notice. While we will make reasonable efforts to keep you posted on any updates to this Policy, to make sure that you are aware of any changes, we recommend that you review this Policy periodically. In the event we modify this Policy, your continued use of the Platform and Services will signify your acceptance of the modified Policy and will be adequate proof that you have expressly agreed to the terms of this Policy which shall apply from the date of your first use of the Platform.

Governing Law

This Policy shall be governed by and construed and enforced in accordance with the laws of India. Any controversies, conflicts, disputes, or differences arising out of this Policy shall be resolved by arbitration in New Delhi in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force, which is deemed to be incorporated by reference in this Clause. The tribunal shall consist of 3 (three) arbitrators. Each Party shall appoint an arbitrator and the two appointed arbitrators shall appoint the third arbitrator who shall act as the presiding arbitrator. The language of the arbitration shall be English. The parties to the arbitration shall keep the arbitration confidential and not disclose to any person, other than on a need to basis or to legal advisors unless required to do so by law. The decision of the arbitrator shall be final and binding on all the Parties hereto. Subject to other provisions in this Clause, courts in New Delhi shall have exclusive jurisdiction over all issues arising out of this Policy.

Contact Us

If there are any questions or grievances regarding this Policy or the safety of your information, you may contact us mail at, at the address given below.

Grievance Office.

Name: Rajiv Kumar

Address: HOUSE NO. 3, GANIGARHALLI, CHIKKABANAVARA, Bangalore North, Bangalore Rural- 560090, Karnataka, India.